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Musicfan
Desanike Pedda Bewarse
Username: Musicfan
Post Number: 6732
Registered: 05-2004
Posted From: 134.244.171.23
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:55 am: |    |
Fresh graduate ki ivvanni avasaramaa. I think these questions shouldnt be asked for a graduate who is most likely a trainee. Tell this in a neat little way.
1) Answer: If the client is getting an error at his site within a month you need to address this issue at the earliest.
First analyse the criticality of it..Like something is stopping his work..Or low priotity issue...
Then Try to figure out the way to duplicate this issue by communicating with the client (getting log files or adding some debugging statements etc ). If able to duplicate resolve the issue and send it back..
If still unable to duplicate, thent take this issue to higher ups to visit the clients place or other modes of resolving the issue..
2) Answer: Email, IM, Phone are the order of the means of comm... Email can me more descriptive, can exchange as many. IM needs both available at a same time. Phone needs to be used only if required a direct conversation because of cost factor. |
Eeidlagolayenti
Pilla Bewarse
Username: Eeidlagolayenti
Post Number: 213
Registered: 03-2005
Posted From: 65.115.93.118
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:44 am: | |
"Finally, since most of our development is offshore, we use all means of communication via e-mail, instant messaging and telephone. Each of these modes has it advantages and disadvantages. It is very important that anyone who is using these modes be at least aware of what these might be. What do you believe are some of the advantages and disadvantages of each of these modes of communication? Which one are you most comfortable with? "
email: traceable and useful for the allocation of tasks and information exchange.
IM: cheap and instant communication, if you need a quick answer to a question which has a definite answer(no need to explain) you could go for IM.
Telephone: costliest option. If you need an instant answer which require quite a bit of explanation, this would be the option to go. |
Kasakbabu
Vooriki Bewarse
Username: Kasakbabu
Post Number: 4104
Registered: 11-2004
Posted From: 203.200.95.130
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:44 am: | |
rendodaaniki answer..........
avathala client side undedi mogodavithe e-mail.......aadaladies ayithe pone/eedio conperencing better |
Eeidlagolayenti
Pilla Bewarse
Username: Eeidlagolayenti
Post Number: 212
Registered: 03-2005
Posted From: 65.115.93.118
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:41 am: | |
Next, let us assume a hypothetical situation similar to what we face with some clients, after completing the development and delivery of an application, say application A, you get an e-mail after one month from client stating that the application is not functioning properly at their end or is giving an error. However, you are unable to replicate this error from your side. As a project lead what how would you go about responding to the client?
as a project lead, you would ask them to increase log level and ask the logs. if you cant get anything from log, ask for remote access/visit their place. Most probably the difference between your end and their end is data/configuration. 
and this is a question for a project lead you could answer the question and still mention that you are a fresh graduate and not looking for project lead position as of now.(even if you get it you cant manage the position). |
Sollu
Desanike Pedda Bewarse
Username: Sollu
Post Number: 9204
Registered: 03-2004
Posted From: 69.109.209.120
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:34 am: | |
FG mayya 2nd danilo
1st pref) email
2nd pref) telephone/messenger(conference would be better.....team leads, architect analyst etc should be part of it)
requirements ki easy avuthundi manaki email vasthe and if u have any doubts regarding any email its better reply and call them simultaneously
thus developing team point of view u have something on paper from them and clarification is done via phone/messenger.......noting down while talking is important......
this is my experience i dont know if this answer will get u job or not |
Tester
Pilla Bewarse
Username: Tester
Post Number: 187
Registered: 03-2004
Posted From: 68.82.139.193
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:33 am: | |
1. If it is just one month after delivery of applicatio we have obligations eith contractually or ethically to address this issue. If it is drivable distance I would got to cleint place and address the issue. Otherwise I will try yo acess remotely and try to address this issue. If this not possible, I would report this higher management about this and let them take the decision as it might involve travel with in my limits.
2.
email
Dis: you may not get immediete respone. Can't have easly instant talk.
Adv: Can clearly explain issue, forward the same to other, keep it for record.
For others no time to write |
Durga
Vooriki Bewarse
Username: Durga
Post Number: 3059
Registered: 03-2004
Posted From: 12.144.110.131
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:24 am: | |
"we use all means of communication via e-mail, instant messaging and telephone. "
 bolligaadiki koopam vathudi..video conperencing marcipoyavvu  |
Freshgraduate
Pilla Bewarse
Username: Freshgraduate
Post Number: 4
Registered: 05-2005
Posted From: 59.93.48.87
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:22 am: | |
Please cheppandi babulu i need them badly |
Jackson
Desanike Pedda Bewarse
Username: Jackson
Post Number: 9012
Registered: 03-2004
Posted From: 204.69.40.7
Rating: 
Votes: 1 (Vote!) | | Posted on Monday, May 02, 2005 - 10:18 am: | |
adigina questions ki answers cheppa kunda..
akkada join avvaddu ani bale cheppav mama..
dina kantri vi nuvvu.. |
Infinity
Pilla Bewarse
Username: Infinity
Post Number: 142
Registered: 04-2005
Posted From: 192.127.94.7
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:17 am: | |
ento...  |
Truecolours
Vooriki Bewarse
Username: Truecolours
Post Number: 2506
Registered: 11-2004
Posted From: 12.153.145.6
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:16 am: | |
>>>>As a project lead what how would you go about responding to the client?
>>>What do you believe are some of the advantages and disadvantages of each of these modes of communication? Which one are you most comfortable with?
I beleive u r not a fresher.
No one will ask these type of questions to a fresher
even if they ask u they are just idiots..
Its better don't join there as u will find lot of openings now a days... |
Freshgraduate
Pilla Bewarse
Username: Freshgraduate
Post Number: 3
Registered: 05-2005
Posted From: 59.93.48.87
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, May 02, 2005 - 10:13 am: | |
Hi guys one question for u. i am fresher graduate. i was asked the following 2 questions in my final HR round. Can u please give a good reply for the following questions.
Next, let us assume a hypothetical situation similar to what we face with some clients, after completing the development and delivery of an application, say application A, you get an e-mail after one month from client stating that the application is not functioning properly at their end or is giving an error. However, you are unable to replicate this error from your side. As a project lead what how would you go about responding to the client?
Finally, since most of our development is offshore, we use all means of communication via e-mail, instant messaging and telephone. Each of these modes has it advantages and disadvantages. It is very important that anyone who is using these modes be at least aware of what these might be. What do you believe are some of the advantages and disadvantages of each of these modes of communication? Which one are you most comfortable with?
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