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Bewarse TalkArchives - 2007Cine Talk - Reviews, Gossips, Insider Info etc.Archive through December 19, 2007 � How to handle this? Please help Previous Next

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Pkfans
Pilla Bewarse
Username: Pkfans

Post Number: 874
Registered: 07-2005
Posted From: 67.88.218.250

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Votes: 0(Vote!)

Posted on Tuesday, December 18, 2007 - 12:12 pm:Edit PostDelete PostView Post/Check IP

Thanks OT mama. Meeru cheppinattu try chesthaaanu.
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Onlytruth
Mudiripoyina Bewarse
Username: Onlytruth

Post Number: 9578
Registered: 03-2004
Posted From: 208.125.126.242

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Votes: 0(Vote!)

Posted on Tuesday, December 18, 2007 - 12:04 pm:Edit PostDelete PostView Post/Check IP

Customer care complaints receive chesukune vaallaki.....Convince the customer,Lie with the customer , Threaten (with reasons like liquid damage)....full ga training isthaaru veeti meedane ...

maximum returns,refunds,mail-in-rebates eggottadaniki peddha department ye pani chesthu untundhi..so ee front layer(just phone calls attend avadam,sodhi cheppi convince chese so called "customer care officers") ni break chesi actual "Resolution officers" OR "Customer Relation Officers" ni reach avagaligite easy ga pani autundhi

Customer "care" officers ki customer "relation " officers ki chaala difference vundhi,former ones are just Tele-call answering machines with very little trained brain
Lakshallo Okkadu, Lakshala Mandhiki Okkadu..Vaade -> "OKKAMAGAADU"
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Onlytruth
Mudiripoyina Bewarse
Username: Onlytruth

Post Number: 9577
Registered: 03-2004
Posted From: 208.125.126.242

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Votes: 0(Vote!)

Posted on Tuesday, December 18, 2007 - 11:57 am:Edit PostDelete PostView Post/Check IP

Acer vaadiki malli call chesi....



I never ever liquid damaged it. As soon as i opened the laptop i have identified this problem ,reported(Compusa,acer) ,sent to ACER as per their request


On what basis you rejected my laptop stating "Liquid Damaged " ? I never ever damaged it knowingly or unknowingly.

I want to talk to somebody highly designated in Customer relation department of Acer...I do not want to talk with just customer care representative...If i did not get my laptop either repair edor replaced i will move to Consumer court or Small Claims Court
in my state

ani gattigaa matlaadu..emantaado chuddam..next elaa small claims court ki vellaalo steps isthaanu based on his response
Lakshallo Okkadu, Lakshala Mandhiki Okkadu..Vaade -> "OKKAMAGAADU"
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Schummy
Kurra Bewarse
Username: Schummy

Post Number: 1391
Registered: 09-2004
Posted From: 65.242.68.190

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Votes: 0(Vote!)

Posted on Tuesday, December 18, 2007 - 11:35 am:Edit PostDelete PostView Post/Check IP

Call your credit car company and tell them , i don't wanna this laptop, ask them to take it return.

if u bought Visa/AMEX it will work out and CC wil ltak eit back and send your check.
No comments on PK భహు భార్యత్వం
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Pkfans
Pilla Bewarse
Username: Pkfans

Post Number: 873
Registered: 07-2005
Posted From: 67.88.218.250

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Votes: 0(Vote!)

Posted on Tuesday, December 18, 2007 - 11:14 am:Edit PostDelete PostView Post/Check IP

bump
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Musicfan
Mudiripoyina Bewarse
Username: Musicfan

Post Number: 8131
Registered: 05-2004
Posted From: 220.225.32.162

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Votes: 0(Vote!)

Posted on Tuesday, December 18, 2007 - 1:18 am:Edit PostDelete PostView Post/Check IP

//aadem papam sesaadu madhyalo.

edo padi untundi ani.. liquid damage ayyindi kadaa fedex vodu chesademo ani...
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Pda
Celebrity Bewarse
Username: Pda

Post Number: 17746
Registered: 06-2006
Posted From: 129.138.250.120

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Votes: 0(Vote!)

Posted on Tuesday, December 18, 2007 - 12:05 am:Edit PostDelete PostView Post/Check IP

//if needed the fedex also :-)

aadem papam sesaadu madhyalo..
The dictionary is the only place that success comes before work.
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Musicfan
Mudiripoyina Bewarse
Username: Musicfan

Post Number: 8130
Registered: 05-2004
Posted From: 220.225.32.162

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Votes: 0(Vote!)

Posted on Monday, December 17, 2007 - 11:19 pm:Edit PostDelete PostView Post/Check IP

two options

1. Get the hardware fixed with warranty, check for any local service center instead of sending by fedex.

2. find a lawyer and sue both Acer as well as compusa. if needed the fedex also :-)
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Aggipidugu
Pilla Bewarse
Username: Aggipidugu

Post Number: 938
Registered: 08-2004
Posted From: 72.255.18.185

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Votes: 0(Vote!)

Posted on Monday, December 17, 2007 - 8:25 pm:Edit PostDelete PostView Post/Check IP

online lo free consultation unna manchi lawyer ni choosi nee receipts' anni scanned copies attach chesi nee problem ento chepthu oka mail ivvu mama!!!

asking him a suggestion that if u can persue the COMPUSA and ACER legally!!!

and CC the same to COMPUSA and ACER guys!!!

things shud work out!!!

vaalle neeku call chesi maatladathaaru!!!

lawyer mail lo aa 14 days lo weekends add chesi customer service close chesina sangathi kooda mention cheyyi....things will definitely workout!!!

Good Luck!!!
Any fool can criticize, condemn, and complain - and most fools do.
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Sinna
Celebrity Bewarse
Username: Sinna

Post Number: 19114
Registered: 04-2005
Posted From: 74.136.205.189

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Votes: 0(Vote!)

Posted on Monday, December 17, 2007 - 7:30 pm:Edit PostDelete PostView Post/Check IP

COmpUSA moosi padesthunnaru thvaralo.. Ee time lo vadu em sethadu inka
Shakthi Yukthi Shouryam kalabosina roopam veedu.. Shivudu Vishnuvu kaadu aa Brahma ki ardham kaadu
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Bhagatsingh
Pilla Bewarse
Username: Bhagatsingh

Post Number: 131
Registered: 07-2005
Posted From: 98.207.186.169

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Votes: 0(Vote!)

Posted on Monday, December 17, 2007 - 7:27 pm:Edit PostDelete PostView Post/Check IP

compusa vadu usa lo nationwide gha stores ani ethesthunnadu twaralo.


it is very difficult at this time to settle matters like this .
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Nandamurinbk
Yavvanam Kaatesina Bewarse
Username: Nandamurinbk

Post Number: 2960
Registered: 06-2004
Posted From: 71.198.6.248

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Votes: 0(Vote!)

Posted on Monday, December 17, 2007 - 6:29 pm:Edit PostDelete PostView Post/Check IP

Oh online ayithe problem maama.

Online purchase tho unna ekika disadvantage returning if we have issues.

Naku idea ledu maama, lets wait for other bewarse advices.
Proud to be NBK fan.
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Pkfans
Pilla Bewarse
Username: Pkfans

Post Number: 871
Registered: 07-2005
Posted From: 67.88.218.250

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Votes: 0(Vote!)

Posted on Monday, December 17, 2007 - 6:23 pm:Edit PostDelete PostView Post/Check IP

Online konna mama....Maku COMPUSA ledu deggara lo..
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Nandamurinbk
Yavvanam Kaatesina Bewarse
Username: Nandamurinbk

Post Number: 2957
Registered: 06-2004
Posted From: 71.198.6.248

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Posted on Monday, December 17, 2007 - 6:18 pm:Edit PostDelete PostView Post/Check IP

Go with the mail from ACER and your Fedex expenses to Compusa Manager and tell him i bought and since day 1 it's sound card is not working.
So u need to help me some how anu kurcho maama vade return teesukuntadu.
Proud to be NBK fan.
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Pkfans
Pilla Bewarse
Username: Pkfans

Post Number: 870
Registered: 07-2005
Posted From: 67.88.218.250

Rating:N/A
Votes: 0(Vote!)

Posted on Monday, December 17, 2007 - 6:02 pm:Edit PostDelete PostView Post/Check IP

Nenu maa parents kosam laptop konna online lo CompUSA.lo (COst 460 MIR 110) with 14 days return policy. Kaani nenu adhi may after 11 days taruvaatha
open chesa adulo sound ravadam ledu...it showing error "No audio device detected".

../62345/7 4928.html?1194119067

Next 2 days holidays undi taraavaatha 2 days nenu busy unde
so taruvaatha roju call chesthey...vaalu antaru it is 18thday so it will not take return back. Ee 14 days return policy lo weekends ni kuda include
chesaaru kaani weekend custormer service closed. CompUSA customer service vaalu ACER manufacture ki call cheyamani cheparu. Nenu call chesi chepthey..
vaalu neeku recover CD pamputham adi fix aipothadi ani cheppadu. Vaadi tho mothukunaa idhi hardware problem babai kaani vaadu vina ledu. So 10 days
taruwaathe fedex recover CDs vachi. Adi try chesina Sound ravadam ledu since its problem with sound card. Maali call chesa ACer vaadiki...vaadu laptop
pampi ani chepaadu. Mari 30$ karchu petti fedex nuchi laptop pampincha...okay 20 days taruvaatha...choosthey laptop return vachindi..but vaalu problem
fix cheyaledu. Nenu call chesi adiga..ante vaalu neeki mail pampicham its problem with liquid damage, its not comes under warranty you have to pay 449 + taxes to fix this.

Orni computer cost 360$ (MIR teesthey) audio device water demage replace ki 449$ idhi pakka mosam!!!!


Nenu ippud emi cheyali..ela handle cheyali...?